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Privacy Policy

Effective Date: 11/18/2024

At Silverhull LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you book a service through our website.

Information We Collect

When you book an appointment, we collect the following information:

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  • Name

  • Phone Number

  • Email Address

  • Job Site Address

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This information is collected via the Calendly form plugin on our website.

How We Use Your Information

  • We use the information you provide to:

  • Schedule your service appointments.

  • Communicate with you regarding your booking.

  • Determine the location of the job site.

Data Sharing and Third-Party Processing

  • Silverhull LLC does not share your information with third parties for marketing or other purposes. However, we use Calendly as a third-party service provider to process and manage appointment bookings.

  • Calendly collects and stores your booking information on our behalf. This includes your name, email address, phone number, and any additional details you provide during the booking process. Calendly uses this information solely to:

  • Facilitate scheduling.

  • Send automated confirmations, reminders, or rescheduling notifications.

  • Calendly does not sell or share your data with third parties. You can learn more about how Calendly manages data by reviewing their Privacy Policy.

Data Retention

We retain your information indefinitely to maintain service records and communication history. Calendly also stores this data as long as it remains in our account unless we manually delete it.

Your Rights

As a client, you have the right to:

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  • Request access to your personal data.

  • Request correction of any inaccuracies in your data.

  • Request deletion of your data.

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To exercise these rights, please contact us at info@silverhull.com.

Cookies and Tracking

We do not use cookies or tracking tools on our website. However, Calendly may use cookies for technical purposes when processing your booking. For details on Calendly’s cookie usage, please refer to their Cookie Policy.

Policy Changes

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

Payments

Silverhull LLC processes all payments in person using a Chase card reader. We do not collect, handle, or store your payment card details. The processing of payments is handled directly by Chase, and their privacy practices apply to your payment information.

If you have any questions about this Privacy Policy or your data, please contact us at

info@silverhull.com

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